We aim to ship all orders within 24 hours of your order being placed. Due to this quick turnaround time, we have a policy in place where we are unable to offer refunds or returns on your final purchase. If you spot a mistake with your order, please contact us as soon as possible at firstname.lastname@example.org.
Please note that we cannot guarantee that your request will be sanctioned, as your order may have been fulfilled before your enquiry.
If there is a problem with your order, please contact us immediately. Especially if the product is damaged, lost or if you received the wrong item. We can then evaluate the issue and make it right.